Reference

What You Agree to When You Open an Account

These terms set out the rules between you and 93 ko when you create an account, make deposits via bKash, Nagad, or Rocket, and access the lobby.

Applies to all account holdersbKash, Nagad, Rocket coveredJurisdiction-dependent accessUpdates notified via account

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TERMS CONTACT

Reach Us About These Terms

If a term is unclear, or you want to raise a dispute about your account or a transaction processed through bKash, Nagad, or Rocket, our support team can help. Queries about account suspension, wallet adjustments, or eligibility decisions are handled through the channels below.

Live Chat Open the chat icon from any lobby page. Live chat connects you to our support team for account and terms queries during operating hours.

Email Support Send account or terms queries to our support address. Include your account ID and the transaction reference for wallet-related disputes so we can locate the record.

Account Help Centre The Help Centre covers common terms questions — account suspension, wallet limits, eligibility, and how to request a review of a decision.

How These Terms Apply to Your Account

93 ko Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register an account with 93 ko, you enter into a binding agreement covering everything from wallet deposits to lobby access. These terms apply each time you log in, fund your account through bKash, Nagad, or Rocket, or place any wager on the platform. If

1
any part conflicts with your local law, local law takes precedence and your access may be restricted accordingly. We may update these terms when our services change or regulations require it. When that happens, we post the revised version and notify you through your registered account.
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Continuing to use the platform after the effective date means you accept the updated terms. If you disagree with a revision, close your account before the change takes effect. These terms cover account eligibility, acceptable use, payment processing through local wallets, dispute resolution, and account suspension.
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Each section answers a specific question about how the platform operates. Where we refer to your "account wallet", that includes the balance shown in your 93 ko account that reflects deposits and withdrawals processed through your chosen mobile payment method.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ACCOUNT INTEGRITY

How We Protect Your Account and Data

Account security and fair use of your data are part of how 93 ko operates. We apply standard encryption to your login session and wallet transactions, and we verify identity at key steps — particularly when processing withdrawals — to protect against unauthorised access. Here is what that looks like in practice.

Data Retention

We keep account records for as long as your account is active and for a reasonable period after closure, in line with applicable regulations. You can request a summary of the data we hold at any time via support.

Account Security

Login sessions use encrypted connections. If we detect unusual activity on your account — such as a login from an unrecognised device — we may prompt a verification step before granting access.

Withdrawal Verification

Before processing a withdrawal to your bKash, Nagad, or Rocket wallet, we confirm that the registered mobile number matches the account holder. This step protects your funds from misdirected transfers.

Contact for Changes

To update your registered mobile number or request correction of account data, contact support with your account ID. Changes to payment details go through a verification check before they take effect.

Common Questions About These Terms

These are the questions we hear most often about the account agreement, eligibility, and how terms apply to wallet transactions on 93 ko.

These terms apply to anyone who opens an account with 93 ko, regardless of how they deposit — bKash, Nagad, Rocket, or otherwise. Access depends on your local law and eligible regions.

If your jurisdiction restricts online gaming, these terms do not override that. You are responsible for checking whether access is lawful where you are before registering or depositing.

We aim to give you reasonable notice before changes take effect, usually through your registered account. Continued use of the platform after the effective date means you accept the revision.

Contact support with your account ID and the transaction reference from your bKash, Nagad, or Rocket app. We trace the payment record and respond through your registered account.

Accounts may be suspended for breaches of these terms, suspected unauthorised access, or where required by applicable law. We will notify you through your registered contact details where possible.

Submit a request through live chat or email support, including your account ID. Data correction requests go through a verification step before changes are applied to your account record.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Info93 Ko Glossary InfoAbout Us InfoCrash SpinWin

What You Agree to When You Open an Account

Reach Us About These Terms

How We Protect Your Account and Data

Data Retention

Account Security

Withdrawal Verification

Contact for Changes

Common Questions About These Terms

01 Who do these terms apply to?

02 What happens if my local law restricts access?

03 Can 93 ko change these terms without notice?

04 How do I raise a dispute about a wallet transaction?

05 What can lead to account suspension?

06 How do I request deletion or correction of my account data?

Terms & Conditions

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